This is a stylish shoe. It has a comfortable heel & better arch support than most adidas. It really lets itself down with no room for toes at front when I tried them on the balls of my feet were instantly sore, my toes were squashed. I couldn’t take any more steps without being in pain this was just from walking a few paces on soft carpet. The return was really confusing. I chose a gift card option which I was told could be activated in as little time as 2 hours if I selected this option then took it to nearest store that accepted online purchase returns. When I got to the outlet 3 staff didn’t know what to do. They scanned the shoes, I got a receipt, then I was notified by email a while after that I’d get a refund to my card in up to 2 weeks. I didn’t want this as I have another pair of adidas I want to buy. I wanted my refund in gift card form so I could use it quickly to buy a new product at double the price. I can’t even use my points to convert. Sell more shoes with arch support