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When will my order arrive?

SHIPPING:

Method

Processing Time

Shipping Time

Standard

1-3 Business Days

3-5 Business Days

Express

Not available for PO Box, APO, FPO Addresses

3 Business Days

Personalized Products

5 Business Days

3-5 Business Days

 

ORDER TRACKING SUPPORT

For orders placed while signed in to your adidas.com adiClub account, sign in and visit your Order History. 
 
GUEST ORDER TRACKING
If you placed a guest order (or cannot find an order on your account), check our ORDER TRACKER and enter your order number (i.e., AD000000000) and email address to find your order details. 
To access tracking details, click on the ”VIEW ORDER” button.

 

ORDER TRACKING TIPS & CONSIDERATIONS
*Shipping times may vary during high-volume order periods
 
If your order has not shipped after three business days, you will receive an email notifying you.  Some reasons for the delay could include the following:
 
       We are experiencing higher order volume during this time
       Item(s) in your order may be on backorder in the next 72 hours
       Item(s) in your order may be out of stock due to high demand
       Shipping address outside of the continental United States
       A payment issue may have occurred while placing the order


*Please see the full shipping limitations listed below.
 
If you need further assistance, please chat or contact us at 800-982-9337, and we are happy to assist.
 
If your order ships with FedEx, feel free to set your delivery preferences with FedEx via the FedEx Delivery Manager.  This free service provided by FedEx allows customers to receive alerts, provide delivery instructions, require a signature, or request packages to be held at a FedEx facility (Including Walgreens).


*Shipping Limitations:


When an order is placed, it will be shipped to an address designated by the purchaser as long as that shipping address is compliant with the shipping restrictions contained on this Platform. All purchases from this Platform are made pursuant to a shipment contract. As a result, the risk of loss and title for items purchased from this Platform passes to you upon delivery of the items to the carrier.

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