When will my order arrive?

Last updated: 1/17/20

Your order's delivery time depends on the product type and your delivery address. During sale and promotion periods, delivery might take a little longer than expected. 
Standard products
Regular adidas products that are not customized or personalized.


Delivery method

Shipping Cost

Delivery time

Receive your order via FedEx* at a specified address


$4.99 for orders under $49

Free shipping
for Creators Club members

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5 – 7 days delivery,
after 1-2 business days
for processing



Note: Shipping times may vary during high volume order periods. Pricing may vary depending on promotions running on the site.

Personalized products 
To personalize a product (adding a name, number, badge, or flag), we require 1-2 business days for customization in addition to your delivery time.  

*PO Boxes and APO/FPO addresses are shipped with USPS


Log in or use the Order Tracker to quickly track your order, start a return, and check the status of a refund.

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