When will you receive my return package?

Last updated: 10/15/18
After you drop off your return package at the local drop off point, it can take 3-5 business days for the package to get to our warehouse. Unfortunately, we cannot control how long it will take for your returned products to be delivered back to us. 
Once it arrives at our warehouse, it can take up to 24-48 hours to process.  During peak times the processing time may exceed 48 hours.
As soon as the return process is completed, you will receive an email confirming that your refund has been applied to the original method of payment.

WHERE IS MY ORDER?

Log in or use the Order Tracker to quickly track your order, start a return, and check the status of a refund.

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