What are the Delivery Terms?

Last updated: 10/15/18

Most product orders placed before 1:00 p.m. EST on business days, Monday thru Friday (excluding federal holidays within the U.S.) will ship the same day. Product orders placed after 1:00 p.m. EST are shipped the next business day. You will not be charged for any product until it has shipped.


To expedite your shipping method, your order must be received and clear credit authorization by 12:00pm (noon) EST or your order may not be processed until the following business day.


Gift Cards are shipped via USPS First Class service only. Standard USPS First Class shipping of Gift Cards is free of charge. Expedited shipping is available for an additional charge. Gift Card orders that clear credit authorization after 8:00pm EST will process the following business day.


Custom mi adidas products are made just for you. Therefore, they cannot be canceled or returned and will be charged at the time of purchase. We charge a flat shipping rate of $12.00 per ship-to address for mi adidas. Custom Orders take approximately 3-5 weeks to make and deliver. For information on mi adidas shipping, click here. If your order contains both custom product and adidas inline product, your custom product will ship separately.


Log in or use the Order Tracker to quickly track your order, start a return, and check the status of a refund.

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