How do I Earn Creators Club Points and Check my Balance or Level?

Last updated: 11/29/18
You can earn points in the Creators Club by signing up, completing your profile, making purchases and completing reviews. More ways to earn points still to come.

Points for purchases made at adidas.com or from the adidas app will be allocated to your account after the order has been confirmed and shipped, which generally takes up to 72 hours. In some instances your points could take up to a week to get posted to your account. Points for in-store purchases will be allocated to your account within 72 hours after the purchase.

Members must be signed in to collect points within the adidas app or on adidas.com. In-store members need to be identified at checkout by showing their Creator Pass in the adidas app or by providing their email or Creator ID.

Please note that points are removed for any products that are returned.

You can find your current point balance and membership level via the adidas app or by logging in and checking the ‘My Account’ section at adidas.com.

WHERE IS MY ORDER?

Log in or use the Order Tracker to quickly track your order, start a return, and check the status of a refund.

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