What are the Creators Club terms and conditions?
To participate in the Club, you must be at least 13 years old and a legal resident of the United States. If you are at least 13, but less than 18 years old (or the age of majority in your location), you must also have the consent of your parent or guardian before enrolling in the Club and your parent or guardian must read and agree to these Terms. By enrolling and participating in the Club, you represent that you meet these eligibility requirements.
For a high-level summary of how to join the Club, how to earn points, available rewards and how to redeem the rewards, please visit the Club page. You may also visit our FAQ section on the membership program by clicking here. For more details, please keep reading below.
If you meet the eligibility criteria above, you can join the Club by filling out a registration form on www.adidas.com, on the adidas mobile app or in adidas retail stores. No purchase is required to enroll into the Club. Only one account is allowed per individual. If you join the Club, you agree to provide and maintain true, accurate, current and complete information about yourself as prompted by the registration form.
As a member of the Club, you will earn Points for purchases (except gift cards) that you make on www.adidas.com/US, the US adidas mobile app or in adidas retail stores in the US. Purchases include purchases of regular and sale priced merchandise. Purchases at stores other than adidas stores in the US will not qualify for Points (even if you purchase adidas products). If a member returns purchased items, the Points earned by those items will be deducted from the member’s Point total. In addition to earning Points for purchases, members can also earn Points for certain interactions with us. These include but are not limited to:From time to time, adidas, in its sole discretion, may change, discontinue, or add the interactions where members can earn Points and the number of Points earned, with or without prior notification to members.
Members must provide their adidas membership identification (email address or membership ID) in stores or be logged into their adidas account on the website or app to receive the eligible Points for their actions. adidas reserves the right to retrospectively credit Points for interactions where the member was not logged in, provided sufficient proof is made available to Customer Service.
Existing adidas account holders can start earning Points from the day they have been migrated to the Club, and normally no prior transactions or interactions will be eligible for Points. New members will earn Points from the date they register for the Club, and normally no prior transactions or interactions will be eligible for Points. Membership start dates for the Club may vary for members depending on their account type.
Creators Club points will remain valid for 12 months. This period will always finish at the end of the month. If a member earned points on June 9, 2019, they will expire on June 30, 2020, unless adidas explicitly states otherwise. Points are not transferable between members. Points have no cash value and cannot be exchanged for cash.
The Club has four separate tiers. Starting at the entry level Challenger, members can progress through the different tiers by earning points. It is possible to become a Challenger by simply joining Creators Club. No purchase is required.
Members can climb to the higher tiers of Playmaker, Gamechanger and Icon, by accumulating the required number of points mentioned on the Club page within 12 months at the end of the month of registration or current tier entry (the “Membership Year”). At higher tiers (e.g Playmaker, Gamechanger and Icon) members can access even greater benefits. Certain tier upgrades will take 30 days from the time a members earns the qualifying points to take effect.
Members must meet the requalification requirements at the end of their membership year in order to remain at their current tier. If not, members will be downgraded to the tier below. Returns can cause members to drop down multiple tiers. For example, if a member returns an order / a product, the points earned will be deducted, which could cause a member to drop by the corresponding number of points.
If members are at Playmaker, Gamechanger or Icon tier and they do not earn enough points during the current requalification period, they will be downgraded. The corresponding tier to which members will be downgraded is the next lower tier, irrespective of the number of qualification points that the respective member has accumulated by this date.
The requalification period starts on the date a member reached a new tier and ends 12 months later, always at the end of the month. The number of points required for a member to requalify for their current tier is equal to the minimum point balance needed to enter that tier.
Points earned after a members last tier entry will accumulate towards requalification points. The new requalification period will start with the exact date of that tier upgrade and end 12 months later at the end of the month. After a tier upgrade a members requalification points will be set to 0.
Entry and progress through each of the above-mentioned tiers will unlock a set of new rewards for members. When a member enters a higher tier, they will receive a one-time tier-specific discount voucher for that new tier that is good for 60 days. Members will have access to the rewards in their current tier and the tiers below them. For example, a Game-Changer will have access to the rewards from the Game-Changer tier as well as Playmaker and Creator tiers (except for the lower tiers’ entry discount vouchers).
For a full list of rewards members can enjoy in each tier, please click here.]
The following terms and conditions apply to the specific rewards listed for members in the relevant tiers when and if earned and used by you.
Specific Rewards (whether products or experiences) are available while supplies last and may be subject to change, discontinuance, limitations, and substitutions by adidas, at its discretion and at any time without notice.
Members are responsible for maintaining the confidentiality of their password and account and are fully responsible for any and all activities that occur under their password or account. Members should immediately inform adidas customer service of any unauthorized use of their password or account or any other breach of security.
The Club is for members’ personal use only. Members agree not to display, distribute, license, perform, publish, reproduce, duplicate, copy, create derivative works from, modify, sell, resell, exploit, transfer or upload for any commercial purposes, any portion of the Creators Club. The transfer, sale, or barter (or the attempted transfer, sale, or barter) of Rewards, member exclusive promotional offers, and any misrepresentation of fact relating thereto, may result in cancellation of the member’s account, including any unused Points or claimed but unused Rewards in adidas’ sole discretion.
You may cancel your Club membership at any time by logging in to your account on www.adidas.com or the adidas mobile app.
We may cancel your Club membership at any time for any reason in our sole discretion, including, but not limited to, if we determine that you (a) are ineligible, (b) have not user your account for an extended period of time, (c) violated any term or condition of the Club or any applicable law or regulation, or (d) engaged in any deception, forgery, fraud or committed any other abuse of the Club. We may revoke some or all of your points or rewards if we determine that you received points or a reward due to an error, through fraud or deception, or in any manner not authorized.
If you or adidas cancels your Club membership, you will lose your accumulated points. If you cancel your membership, you may rejoin the Club by registering at www.adidas.com or on the adidas app. When restarting your membership, your previously-earned points will not continue to your new membership.
In all matters relating to the administration of the Club, the decisions of adidas will be final. adidas reserves the right to change or cancel any aspect of the Club, at any time. If we change these Terms, we will give you notice by posting the new Terms here. Those changes will go into effect on the Revision Date shown in the revised Terms. By continuing to participate in the Club, you are agreeing to the revised Terms.
THE CLUB IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, ADIDAS DISCLAIMS ALL WARRANTIES OF ANY KIND, EXPRESS, IMPLIED, OR STATUTORY, WITH RESPECT TO THE CLUB (INCLUDING THOSE RELATED TO MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT AND THOSE ARISING OUT OF COURSE OF DEALING, USAGE, OR TRADE).
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, ADIDAS WILL NOT BE LIABLE FOR ANY INDIRECT, SPECIAL, INCIDENTAL, PUNITIVE, OR CONSEQUENTIAL DAMAGES (INCLUDING FOR THE LOSS OF PROFIT, REVENUE, OR DATA) ARISING OUT OF OR IN CONNECTION WITH THE CLUB, HOWEVER CAUSED, AND UNDER WHATEVER CAUSE OF ACTION OR THEORY OF LIABILITY BROUGHT (INCLUDING UNDER ANY CONTRACT, NEGLIGENCE, OR OTHER TORT THEORY OF LIABILITY) EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, ADIDAS’ TOTAL CUMULATIVE LIABILITY TO YOU OR ANY THIRD PARTY UNDER THESE TERMS AND THE CLUB, FROM ALL CAUSES OF ACTION AND ALL THEORIES OF LIABILITY, WILL BE LIMITED TO AND WILL NOT EXCEED THE FEES YOU HAVE ACTUALLY PAID ADIDAS DURING THE TWELVE (12) MONTHS PRECEDING THE CLAIM GIVING RISE TO SUCH LIABILITY.
ALL ISSUES AND QUESTIONS CONCERNING THE CONSTRUCTION, VALIDITY, INTERPRETATION, AND ENFORCEABILITY OF THESE TERMS OR THE RIGHTS AND OBLIGATIONS OF YOU OR ADIDAS IN CONNECTION WITH THE CLUB SHALL BE GOVERNED BY AND CONSTRUED IN ACCORDANCE WITH THE INTERNAL LAWS OF THE STATE OF OREGON WITHOUT GIVING EFFECT TO ANY CHOICE OF LAW OR CONFLICT OF LAW RULES OR PROVISIONS THAT WOULD CAUSE THE APPLICATION OF ANY OTHER STATE’S LAWS. FOR THE PURPOSES OF ANY DISPUTES HEREUNDER AND SUBJECT TO THE AGREEMENT TO ARBITRATE BELOW, BY ENROLLING OR PARTICIPATING IN THE CLUB, YOU AGREE THAT ANY AND ALL DISPUTES, CLAIMS, AND CAUSES OF ACTION ARISING OUT OF OR IN ANY WAY RELATED TO THE CLUB SHALL BE RESOLVED INDIVIDUALLY, WITHOUT RESORT TO ANY FORM OF CLASS ACTION AND CONSENT TO THE EXCLUSIVE JURISDICTION AND VENUE OF THE APPROPRIATE STATE OR FEDERAL COURT SITUATED IN MULTNOMAH COUNTY, OREGON.
By enrolling in and participating in the Club, you agree that all disputes you may have with, or claims you may have against adidas or its affiliates arising out of or connected in any way with (a) the Club, (b) these Terms, or (c) the determination of the scope or applicability of this agreement to arbitrate (a “Claim”), will be resolved exclusively by final and binding arbitration.
You and adidas intend for this to be an agreement for arbitration that can be enforced under the Federal Arbitration Act (FAA), 9 U.S.C.A. §§ 1–16.
All Claims must be resolved through individual (non-class) arbitration. You and adidas waive any rights to maintain other available resolution processes for Claims, such as a court action or administrative proceeding, to settle disputes. You and adidas waive any right to a jury trial for Claims.
Instead of suing in court, we each agree to settle Claims only by arbitration. The rules in arbitration are different. There’s no judge or jury, and review is limited, but an arbitrator can award the same damages and relief and must honor the same limitations stated in the agreement as a court would.
Any Claims will be determined by arbitration in Oregon before one arbitrator. The arbitration will be administered by JAMS pursuant to JAMS’ Streamlined Arbitration Rules and Procedures, available at http://www.jamsadr.com/rules-streamlined-arbitration/. Judgment on the award may be entered in any court having jurisdiction. This clause shall not preclude parties from seeking provisional remedies in aid of arbitration from a court of appropriate jurisdiction. The parties agree that the arbitration will be kept confidential and that the existence of the proceeding and any element of it will not be disclosed beyond the arbitration proceedings, except as may be required by applicable law. If for any reason, JAMS cannot or will not provide this arbitration, the parties may ask any court of competent jurisdiction to select an arbitrator from a list provided by the parties.
You agree that you will not file a class action or private attorney general action against adidas or any of its affiliated companies or participate in a class action against adidas or any of its affiliated companies, in any Claim. You agree that you will not file or seek a class arbitration or participate in a class arbitration against adidas and its affiliated companies, in any Claim. The arbitrator may not consolidate or join the claims of other persons or parties who may be similarly situated. This arbitration agreement does not preclude you from seeking action by federal, state, or local government agencies. You and adidas also have the right to bring qualifying claims in small claims court.
If you demonstrate that the costs of arbitration will be prohibitive as compared to the costs of litigation, adidas will pay as much of the administrative costs and arbitrator’s fees required for the arbitration as the arbitrator deems necessary to prevent the cost of the arbitration from being prohibitive. In the final award, the arbitrator may apportion the costs of arbitration and the compensation of the arbitrator among the parties in such amounts as the arbitrator deems appropriate.
THIS SECTION LIMITS CERTAIN RIGHTS, INCLUDING THE RIGHT TO MAINTAIN A COURT ACTION, THE RIGHT TO A JURY TRIAL, THE RIGHT TO PARTICIPATE IN ANY FORM OF CLASS OR REPRESENTATIVE CLAIM, THE RIGHT TO ENGAGE IN DISCOVERY EXCEPT AS PROVIDED IN APPLICABLE ARBITRATION RULES, AND THE RIGHT TO CERTAIN REMEDIES AND FORMS OF RELIEF. OTHER RIGHTS THAT YOU OR ADIDAS WOULD HAVE IN COURT ALSO MAY NOT BE AVAILABLE IN ARBITRATION. If any provision of this Section is found to be invalid or unenforceable, then that specific provision shall be of no force and effect and shall be severed, but the remainder of this Section will continue in full force and effect. This Section of these Terms will survive the termination of your relationship with adidas.
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