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Contact Us

We’re available 24 hours a day, 7 days a week to take your order or answer any questions regarding our products or your adidas.com purchase. Please refer to our quick directory below for the best contact to suit your needs. 

Customer Service
For customer service questions not answered on our customer service page, please contact Customer Service at 1-800-982-9337 or email at customerservice@service.shopadidas.com.

adiConcierge
To track down hard-to-find products, buy gift cards for corporate use, and place team or group orders: 1-888-923-4327 Monday thru Friday from 8:00 AM to 4:00 PM PST or e-mail adiConcierge@adidas.com.

Product Concerns
For questions regarding product returns not covered under our Return Policy or to set up a Return Authorization, please contact Consumer Relations at 1-800-448-1796 Monday thru Friday from 7:00 AM to 5:00 PM PST.

mi adidas
For questions regarding mi adidas product, please contact  our Customer Service Team at 1-800-982-9337 or email customerservice@miadidas.com.

adidas adiWEAR 6 Six-Month Outsole Guarantee
To submit a claim for a Barricade replacement shoe, please refer to the Adidas six-month performance guarantee for more detailed information. For questions not answered by in our six-month guarantee, please contact  Customer Relations at 1-800-448-1796 Monday thru Friday from 7:00 AM to 5:00 PM PST.

 

Licensees

adidas has several licensees that manufacture specialized equipment. If you believe you have purchased a defective item such as an accessory, bag, hat, or piece of equipment, please refer to our Licensee list below.

adidas Accessories including Bags, Backpacks, Hats, Socks, and Underwear
Agron
2440 South Sepulveda Boulevard, Suite #201
Los Angeles, CA 90064
1-800-966-7697

adidas Watches
Fossil
10615 Sanden Drive
Dallas, TX 75238
1-800-842-8621
www.fossil.com

adidas Eyewear
Silhouette
266 Union Street
Northvale, NJ 07647
1-800-626-8684
www.silhouette.com

adidas Cologne, Deoderant, Bath and Body Products
Coty
1 Park Avenue, 4th Floor
New York, NY 10016
1-800-715-4023
www.coty.com

adidas Baseball Equipment
Dick's Sporting Goods
1-877-846-9997
www.dsports.com

adidas Golf
TaylorMade-adidas Golf
5545 Fermi Court
Carlsbad, CA 92008
1-866-530-8624
www.adidasgolf.com

adidas Gymnastics
Elegant Sports
9929 Pioneer Ave
Santa Fe Springs, CA 90670
info@theelegantsports.com
www.theelegantsports.com

adidas Headphones
Sennheiser
1 Enterprise Drive
Old Lyme, CT 06371
1-877-736-6434
www.sennheiserusa.com

adidas Hockey
Longstreth
1-800-545-1329
www.longstreth.com

adidas Sports License Division, including NBA
1-800-825-6467

adidas Martial Arts, including Judo, Karate, Jiu-Jitsu, TKD and Boxing
Century, Inc
1000 Century Boulevard
Oklahoma City, OK 73110
1-800-626-2787
www.centurymartialarts.com

SEKA Sports
9929 Pioneer Boulevard
Santa Fe Springs, CA 90670
1-562-942-2233
www.seka-sports.com

adidas Weightlifting
Dynamic Fitness
18855 Wayne Road
Livonia, MI 48152
1-743-425-7303
www.dynamic-eleiko.com

adidas Wrestling
Outer Circle Sports
1-610-223-6045

SLVR
1-212-941-6124
www.adidas.com/SLVR

adidas miCoach
1-646-500-8664
support@micoach.com

 

Donation and Sponsorship

adidas is dedicated to creating opportunities for participation and competition in all sports for athletes on every level. Our affiliates are chosen because they embody the best of sports: teamwork, honesty, pride, personal accountability and discipline. All requests for corporate donations and sponsorship must be submitted in writing.

Requests for charitable contributions or donations to individuals or non-profit organizations may be 1-10 pages in length and should include any recent articles or brochures about your charity. Please submit all requests for corporate donations and sponsorship in writing to:
adidas America
5055 North Greeley Avenue
Portland, OR 97217
Attention: Non-Profit Committee 

Requests for sponsorship must be submitted in writing and directed to the attention of Sports Marketing for the appropriate category, i.e., tennis, soccer, etc. If your proposal does not apply to a specific sports category, it should be sent to the attention of the Sponsorship Committee. An adidas representative will contact you concerning your proposal. Please send your request to: 
adidas America
5055 North Greeley Avenue
Portland, OR 97217
Attention: Sports Marketing Sponsorship Committee